價格：免費
更新日期：2019-05-09
檔案大小：74 MB
目前版本：5.8.0
版本需求：需要 iOS 8.0 或以上版本。與 iPhone、iPad 及 iPod touch 相容。
支援語言：丹麥文, 俄文, 印尼文, 土耳其文, 巴克摩文挪威文, 希伯來文, 希臘文, 德語, 捷克文, 日語, 法文, 波蘭文, 瑞典文, 簡體中文, 繁體中文, 義大利文, 芬蘭文, 英語, 荷蘭文, 葡萄牙文, 西班牙文, 越南文, 韓語, 泰文, 馬來文
Service Management is a next generation ITSM++ solution that delivers a comprehensive set of IT service management capabilities to improve service levels and productivity across the entire organization.
Through the tight integration of its Change, Incident, Problem, and Service Request Management processes around a common configuration management database (CMDB), the Service Management sub-module provides IT
organizations with a highly efficient, effective, and dynamic mechanism.
Through this organizations can resolve incidents and problems, manage service level agreements, and increase end user satisfaction.
支援平台：iPhone, iPad